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Our Customers Testimonials

Customers Testimonials

I am from tipton in. I must let everyone know thornton plumbing is the best you will ever get. Zach Lords is one heck of a plumber along with Travis Hill and Arron. they went out of there way to help me and also J. J. worked with me on prices because I am on a fixed income. THESE MEN ARE DEFINETLY KEEPERS for the company, THANK YOU so much guys you are the best


walter crawford
September 18, 2019



Austin and Aaron were great. They explained the process thoroughly. It was tough getting to the leak but Austin found a way to get to leak without removing our entire kitchen cabinets and sink. He was very conscientious in removing only the porcelain tiles that were needed to get the job done. I like the fact that they both “cleaned as they went” as well. Very happy with Thornton Plumbing, Austin and Aaron. They are on my speed dial if needed in future. Thanks guys!

Diane in Fishers


Diane Logue
September 18, 2019



We have been very happy with the quality of service Thornton Plumbing provides. They have always been prompt, professional, and will answer questions to make sure we understand the repairs done and potential next steps. We will continue to use them in the future.


Kristen
February 12, 2018



I have been messing around with different plumbing companies the last 2 years. I wasn\’t getting hot water to my kitchen faucet. Thornton Plumbing (Nate) solved the problem same day. I jumped for joy! No more running to the bathroom to get the hot water to run in the kitchen! They came in got the job done and left the place spotless. I have a tank-less water heater and Nate provided me with solutions to questions I had about scale buildup and getting hot water faster. Thornton Plumbing Co. has outstanding customer service. I am keeping them as my go to for all my plumbing needs.


Peggy H
February 12, 2018



Thorton Plumbing was my life saver. I had an issue where I could not get hot water in my kitchen – I would have to turn on the hot water in the bathroom to get the tank-less water heater to start. I called in 3 different plumbing companies over the last couple of years and could not get the issue resolved. Finally it is fixed! Nate and Jeff got the job done. They were friendly, knowledgeable and efficient. They left the job spotless. In addition they walked me through other options to consider concerning my tank-less water heater. I am so happy I have hot water in my kitchen. I am keeping them on my favorites list and use them first before anyone else.


Peggy H
February 12, 2018



They are amazing, I highly recommend them! My old water heating system was a hot mess of bandaided solutions
that didnt work. I had called 2 other places and as a single woman, the quotes and explanations that were given
felt like they were trying to take advantage of the situation. I loved that a knowledgable person answered the
phone and knew exactly what I needed. When they came out they offered a fair and lower price than their
competitors. They were on time (even early) to our appointment. The installation looks picture perfect incredible!
They walked me through how each part worked together and how to help this setup last through and after
the warranty. The smart water softner will make it easy for this girl to keep it working. And finally the long
hot shower showed me exactly what I was missing and what a difference a professional makes. I can’t thank them enough!


Dominique Canada
February 12, 2018



Dave and his crew came out the same day and did great work.We had several issues and they covered them all quickly. They were on time and communicated prices and concerns throughout. The best I have dealt with. I would use them again, and will!


John Evers
August 9, 2017



Thornton Plumbing Co. has outstanding customer service. They solve the problem correctly the first time, efficient, professional and reasonable service. The ONLY plumbing company to use. Recommend them


Tom and Mindy Davis
August 9, 2017



David Zech, and his team were very informative, and responsive to issues we were having with our water heater. At a fair price our needs were met to our satisfaction, and more!!!!

Bruce Klineman
Indianapolis


Bruce Klineman
February 21, 2017



Thornton Plumbing took on a plumbing job at an old house I had been renovating for over 12 years. The previous contractor had not put the plumbing in correctly so it was a tear out and replace situation. I had pipes going every direction and it was not vented properly. Thornton came in a now it not only looks GREAT but is works perfectly. They not only connected up my new kitchen and Bath water, they also ran the gas lines for the Kitchen range, and even did the roofing work that had to be done because of the new vents they installed. They installed a tankless water heater that I purchased 2 years ago and it had never worked. Now it works and has a water softener attached. Just perfect.They attached a maniblock system where all the water lines feed into it. Every line is labeled so, if i need to turn anything off it is very clearly marked and easily done. Just turn the switch. I can not say enough good things about this crew. They are all very knowledgeable, did a fine job and I could’t be happier. Pat Lane


Pat Lane
February 21, 2017



This will be the second time I’ve used Thornton Plumbing and both times they were able to help me in short notice. Prompt, Professional, Courteous, Helpful, Good service! I have them on my list for plumbing needs. I would recommend them.


Jenelle
February 21, 2017



Kind and courteous, on time and kept us fully informed. Beautiful work with a minimum of mess. I call you from now on!


Evelyn L.
February 21, 2017



We came home to an old galvanized that had sprung a leak, I contacted Thornton and scheduled an appointment for 9am the next morning. Trevor and Dustin showed up at 8:30. The repair was in a very difficult location to get to, Dustin looked over what was needed and had the repair completed in a short period of time. Both Trevor and Dustin were very professional and skilled in their work and any answered questions that I had, I would highly recommend Thornton when you need a plumber.


Terry
February 21, 2017



Alarms were present on existing system. As is usual , I was a bit unsure of who to contact. I made the call to Thornton. Dave and Nate arrived right when they said they would made the assessment ,provided the quote and told me what would happen next. Trevor and Blake arrived, also when they said they would, got to work and got the job done. Only thing that varied from the plan was they got done a little early ! Thanks to the team for the effort and the prompt and professional service. Now, I know who to call.


Bill
February 21, 2017



They were timely and helpful. I will be using them for other plumbing in my home.


A Neighbor
Indianapolis, IN
Install, Repair or Replace Plumbing or Fixtures
November 9, 2015



Thorton Plumbling was very accommodating with my schedule, and on short notice. I believe they went “the extra mile,” and were extremely reasonably priced–to the tune of about $300 less than the “big name” plumbers. I was pleased with there work and would hire them again.


A Neighbor
Indianapolis, IN
Install, Repair or Replace Plumbing or Fixtures
November 9, 2015



They were great! Nate & his business partner were very nice, listened to what I said & didn’t overcharge anything – VERY reasonable. Great guys! I’d hire them again if I have any more plumbing issues. Thanks guys!!!


Jennifer S.
Sheridan, IN
Install, Repair or Replace Plumbing or Fixtures
November 9, 2015



Arrived on time and did the job as promised. Very friendly, knowledgable and polite. Willing to work with our schedule. Cleaned up after themselves. And, the price did not change from quote to finish! I would hire Nate again, should the need arise


Melody S.
Indianapolis, IN
Install or Replace a Water Heater
November 9, 2015



Nate Thornton was honest and prompt. We were very pleased with the service provided.


Vicki G
Noblesville, IN
Repair or Service a Water Heater
November 9, 2015



Nate was very professional and honest with us regarding our plumbing issues and what it would cost us to fix it. He offers a reasonable and fair rate for the great work that he does. Our water heater needed a special part and he was persistant enough with the vendor and was able to get the part that night and stayed until the problem was fixed. I would recommend Thornton Plumbing to everyone.


Kathryn B.
Noblesville, IN
Repair or Service a Water Heater
November 9, 2015



Excellant!


A Neighbor
Noblesville, IN
Repair or Service a Water Heater!
November 9, 2015



He gave me a quote and did the work for that amount. Even though it was storming out, he made sure to get the work done in a timely manner. He made an appointment for the very next day and showed up on time too!


Sherri W.
Indianapolis, IN
Install, Repair or Replace Plumbing or Fixtures
November 9, 2015



Great service and great work!


Andrew D.
Fishers, IN
Install or Replace a Water Heater
November 9, 2015



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